Design Engineer – SQL Programming

Job Details

Day-to-day OT (operation technology) and application support, as well as project activities, are involved in this position. This person serves as the primary point of contact for the IT Operations Manager Customer Relationship and the Operations team regarding all application issues, initiatives, and new requirements.

The main functions of the position are :

• In collaboration with local maintenance and IT, provide assistance with operational technology systems on the production floor.
• Directly supervises and administers OT applications and systems that are not under third-party support or collaborate with third-party providers on this matter.
• Participate actively in the development of novel projects.
• Assist local consumers with any IT needs.

Key Accountabilities/Responsibilities

• Daily ticket operation including escalation if necessary.
• Makes suggestions for improvements to the OT Design (HW & SW).
• Trains IT people and users on specific OT application and systems, sharing best practice.
• Involved in all IT projects where OT is touched, working as IT representative in project preparation phase with business.
• Assists business with technical issues related to OT.
• Involved in IT processes (Incident and Major incident management, Problem management, etc.).

Knowledge/Experience/Skills Needed

• Good overview of OT systems.
• Overall knowledge of manufacturing systems like SCADA, MES, PLC, etc.
• Experience in PLC or SCADA programming is desired.
• Experience with industrial platforms from AVEVA (Wonderware), Rockwell, SIEMENS, AB or others.
• Overview of IT systems used in production environment (AD, MS-SQL, application servers).
• Conflict and Problem Solving/Analysis.
• Ability to bring solutions to complex business problems.
• Ability to effectively function in a diverse, multicultural environment.
• Good communication skills.
• Network support experience.
• Windows 10 client support and imaging experience.